CUSTOMER'S BILL OF RIGHTS

When Lif-Tech was founded in 1987, our mission was to provide the very best Service possible, and remove from the Customer, the burden of managing their Material Handling equipment and needs. Implicit in our Mission Statement were certain principles by which we did business. These principles became your Customer's Bill of Rights. We believe in these principles, and have been guided by them to forge strong relationships lasting decades.

We urge you to read these 10 principles and if you agree with their foundations, give us a call for your next need. Once you experience our no-hassle way of doing business, you too will become part of the Lif-Tech family.

We Respond.

Article the One….Customer shall always be treated with the greatest respect and courtesy.
Article the Two….Customers shall always be treated fairly and honestly.
Article the Three….All Customer requests shall be handled promptly.
Article the Four….Every reasonable effort shall be made to accommodate the Customer.
Article the Five….The right to the highest quality of product and service shall not be diminished.
Article the Six….Every Customer may expect trained and knowledgeable representatives.
Article the Seven….Customer convenience shall be of the highest priority.
Article the Eight….Every effort shall be made to afford the Customer an exceptional experience.
Article the Nine….It shall be Lif-Tech’s goal to exceed the Customer’s expectations.
Article the Ten….All Customers shall have access to the owner at any time.

(630) 543-8838
1020 Republic Drive, Addison, IL 60101